Frequently Asked Questions
What's the best cleaner for everyday tile and stone floors?
A neutral-pH concentrate like CLEANALL or Concentrated Stone & Tile Cleaner. It removes dirt without stripping sealers or etching stone — avoid vinegar and general-purpose acids on natural stone.
How do I remove grout haze?
For cement grout haze, use a dedicated haze remover like DETERDEK or Cement Grout Haze Remover once the grout has cured. For epoxy grout residue, you need an epoxy-specific remover like EPOXYOFF — standard haze removers won't touch it.
What removes efflorescence — the white powdery deposits?
An acidic efflorescence remover like Eff-Ex dissolves the mineral salts. Fix the moisture source too, or it will come back.
How do I strip an old sealer or coating?
Use a dedicated stripper like PROSTRIP or Sealer & Adhesive Remover, work in sections, and neutralize/rinse thoroughly before resealing.